SPA SUITE Vichy
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Find all the answers to your questions about the SPA SUITE Vichy. Do not hesitate to contact us if you need additional information.
WHAT ARE THE HYGIENE MEASURES?
Use of the sauna:
- Do not burn the stages and go gradually!
- Remove glasses or contact lenses, jewelry to avoid the risk of burns.
- The telephone and other electronic devices remain outside the sauna.
- Do not do a sauna session alone for safety reasons.
- Drink water before, between each sauna/shower combination and at the end of the session to make up for the lack of water and mineral salts attributable to perspiration.
- Remove any patches whatever their use.
- Never go into a sauna, even a private one, without a towel, it will serve as protection between the bench and your body because the heat favors fungi and fungal infections.
Prohibitions: Early pregnancy or pregnancy at risk, open wounds, unstable heart disease, acute infections with fever (flu), aortic stenosis, hypo/hypertension and high consumption of alcohol or drugs.
Vigilance: headaches, asthma, diabetes, venous insufficiency, skin problems.
WHAT ARE THE RECOMMENDATIONS FOR SPA USE?
A high temperature has advantages for your body but also disadvantages that it is important to know and take into account. High spa water or hot air temperature can cause your heart to beat faster, blood vessels to dilate, blood pressure to drop, blood flow and body temperature to increase, and cause heavy sweating. If these effects are harmless for some people, they are much less so for others who have more or less serious health problems.
Spa and contraindications: people at risk
For the use of a spa, the people most at risk are pregnant women. Indeed, hot water promotes blood pressure drops and can cause discomfort in pregnant women and poor irrigation of the placenta. The bubbles that come out of the massage nozzles can cause contractions and premature delivery. In addition, the bacteria present in the water of spas are dangerous for pregnant women and more particularly during the first trimester.
Also note that the spa is not recommended for young children because the high temperature of the water (approximately 37°C) can cause heat stroke in children and increase the risk of dehydration when they try to regulate body temperature.
The spa is also not recommended for people with heart, kidney, blood or blood pressure problems.
Good to know: in addition to dehydration, your child is also at risk of drowning in a jacuzzi. It is imperative to watch him and never leave him alone even if he seems autonomous and is comfortable in an aquatic environment. It only takes a few centimeters of water and a few minutes of inattention to let your child drown.
Spa: the right things to do
To use your spa properly, it is recommended not to overheat the water. This should never exceed 40°C for adults because there is a risk of hyperthermia in the spa. If your body temperature is too high, you risk dizziness, lethargy or fainting. If you begin to feel unwell in your hot tub, get out of the water immediately and rest for a few moments in a normally heated room.
For children, watch the length of their spa session. No more than 10 minutes even if it demands more of you, it is better to opt for several sessions with breaks for the body. For adults, the session can last up to 20-30 minutes.
WHAT ARE THE RECOMMENDATIONS FOR USE FOR CHILDREN?
The sauna is strongly discouraged under 3 years old, the time spent in the sauna for children should not exceed 5 minutes in a row. It is the same for the spa, it is better to take several small baths of 10 min than 20 or 30 min as for an adult. An adult must always be in the immediate vicinity and vigilant.
CAN WE CHANGE THE DURATION OF THE SESSION?
Our experiences vary from 90 min to 180 min for a private event. You can easily take an additional 30 min extra, once your Experience has been selected.
WHAT SHOULD I BRING?
Just your bathing suit. Bathrobes, towels, slippers, soap, shampoo, hair dryer, plastic bag for wet swimsuits... don't worry about anything... let yourself be transported.
HOW IS THE PROCESS ONCE THE RESERVATION IS MADE?
Once your reservation is confirmed, you will receive a confirmation email. Before your arrival, you will receive an explanatory video to know everything about the use of the Spa Suite. In the hour before your session, a text message with your access code will be sent to you.
WHAT ARE THE CANCELLATION CONDITIONS, CAN I REPROGRAM MY SESSION?
You can cancel or reschedule your reservation free of charge up to 24 hours before your session. 100% of the amount will be refunded to you within 14 days. After this time, you will be charged for the session.
ARE CHILDREN ACCEPTED AND FROM WHAT AGE?
This is one of the reasons for the Spa Suite, to offer a moment of family relaxation. Our parental leave experience is offered to young parents and therefore to newborns with the folding bed available. As for access to the spa, we recommend it from 4 years old, but always under close supervision and for a short time.
CAN WE RESERVE FOR A BIRTHDAY?
Absolutely, the opportunity to leave an unforgettable memory to your loved ones. Up to 8 people, for 180 min, we help you organize this perfect moment.
WHAT IS THE MAXIMUM NUMBER OF PEOPLE AT THE SAME TIME?
For group events, the maximum number is 8 people. On request, we can accept up to 10 people.
CAN WE ACCESS BY WHEELCHAIR?
Access to the Spa Suite is on the same level, with adapted toilets.
IS THERE A LOCKER ROOM?
You enter the locker room where you can change, put on your bathrobe, and dry your hair on leaving. We also have an individual cabin for more privacy.
CAN WE PROJECT A PRESENTATION OR PHOTOS ON THE TV? WIRELESS ?
The Samsung the Frame TV is ideal for sharing your content by USB key or bluetooth and broadcasting it on the screen. You have guest WIFI access, the code of which is displayed on the sound tower, so you can play the music you like.
IS IT POSSIBLE TO TAKE A LUNCH BREAK WITH FRIENDS?
Yes, you can come with your sushi or sandwich platter, the Lunch & Spa package is the perfect Experience for that. We provide you with unbreakable plates and cutlery if needed.
WHAT ARE THE PARKING OPTIONS?
Many free parking spaces are often available in the surrounding street(s).
CAN WE RESERVE FOR THE NIGHT?
No, the Spa Suite is reserved for a local public who sleep nearby. On the other hand, we gladly welcome travelers staying in hotels in the area, to share a moment of pure relaxation.
CAN WE OFFER GIFT VOUCHERS?
Yes perfectly, what better than anti-stress to offer zenitude to your loved ones. Currently, only Duo Experiences are available as gift vouchers.
ARE ANIMALS ALLOWED?
Unfortunately, for obvious hygienic reasons, we do not accept pets.
WHAT ARE THE DRINK OPTIONS?
We do not accept drinks from outside. We have available a samovar with 3l of tea as well as a large bottle of water in the fridge included in the Experiences. We also offer, as complementary services at very affordable prices, an assortment of sodas, a selection of wines (Crémant d'Alsace, Petit Chablis, St Emilion, assortments of sodas) or a beer tap keeping the beverage ideal temperature of 4 degrees, with a 5l keg of Heineken. Of course, the unbreakable cups or glasses used on yachts are at your disposal.
